FREQUENTLY  ASKED  QUESTIONS
1- WHAT MAKES RITEWAY POOLS INC. UNIQUE?
Personalized and honest service - Ron, Justin, and Bob will make sure your pool project is done right.      INFO LINK

 

2- IS RITEWAY POOLS INC.  LICENSED AND INSURED?
Yes, we are a licensed pool builder (CPC1456651)  and fully insured.

 

3- CAN I CALL THE OWNERS IF I HAVE A QUESTION ABOUT MY RENOVATION PROJECT?
Yes, please call Ron, Justin, or Bob at the numbers listed on the HOME PAGE.

 

4- WHAT IS DIAMOND BRITE?
Diamond Brite is a trade name for a product manufactured by Southern Grouts & Mortars. The correct terminology for this product is exposed aggregate material.     HOT LINK

 

5- DOES RITE-WAY POOLS PROMOTE DIAMOND BRITE BUT INSTALL ANOTHER BRAND OF EXPOSED AGGREGATE MATERIAL?
No.  We will install the brand of material you instruct us to install.
NOTE: SOME POOL COMPANIES PROMOTE DIAMOND BRITE OR FLORIDA GEM BUT ACTUALLY INSTALL A CHEAPER BRAND OF EXPOSED AGGREGATE MATERIAL.  YOU ARE THE CUSTOMER, WE WILL INSTALL THE PRODUCT YOU WANT!   

 

6- IS THERE REALLY A DIFFERENCE IN THE TYPE OF EXPOSED AGGREGATE MATERIALS?
Yes, Rite-Way Pools only installs Diamond Brite or Florida Gem material. (Diamond Brite is manufactured by Southern Grouts & Mortars and Florida Gem material is manufactured by Florida Stucco Corporation). We believe these two brands are the best exposed aggregate finishes on the market today.     INFO LINK

 

7- WHY ARE THESE TWO BRANDS OF EXPOSED AGGREGATE MATERIAL THE BEST?
These two brands of material have been on the market for over ten years, they are both manufactured in south Florida using quality ingredients and both have local factory representation.

 

8- WHICH OF THESE TWO BRANDS OF EXPOSED AGGREGATE MATERIAL HAVE THE BEST LIMITED FACTORY WARRANTY?
Florida Gem carries a five (5) year warranty, Diamond Brite has a ten (10) year warranty. It is best for you the customer to review each written warranty and decide which one will be best for you.  We will be happy to share our thoughts and help guide your decision.     INFO LINK

 

9- WHAT IS BOND KOTE OR POOL PREP?
This is the material that is rolled on the pool surface before your new exposed aggregate finish is applied. This material creates a "Bond" between your old pool surface and your new pool finish. This is a very important step and should not be eliminated.     PICTURE LINK
NOTE: RITEWAY POOLS USES ONLY FACTORY PRODUCED BONE KOTE OR POOL PREP.  WE DO NOT SUBSTITUTE ANYTHING IN THIS PRODUCT.  SOME POOL COMPANIES SUBTRACT FROM THE BONDING AGENT TO "CHEAPEN" THE PRODUCT, THIS IS AN UNACCEPTABLE PROCEDURE WHICH WE DO NOT PARTICIPATE IN.    

 

10- WHAT IS TILE UNDER CUTTING?
If you choose to retain your existing tile we will undercut your tile to allow the new finish to "Roll in under the tile. Some companies do not practice this procedure, we believe this step is important to insure quality workmanship.     PICTURE LINK

 

11- DO YOU USE FILTER TANKS WHEN FILLING THE POOL?
Yes, We use a carbon activated filter to pre-filter the water refilling the pool. Many pool companies use a small cloth filter on the end of a garden hose when re-filling the pool,  this procedure does very little to pre-filter the water while re-filling your pool.     PICTURE LINK

 

12 - WHAT ARE YOUR PAYMENT TERMS?
(Basic Renovation - Larger projects will require different terms) We require a $500.00 deposit,  the balance will be due the day your new exposed aggregate finish is installed.

 

13 - WHAT STEPS ARE TAKEN DURING THE RENOVATION PROJECT? (BASIC RENOVATION)
1 - Drain pool.
2 - Remove old loose pool finish.
3 - Undercut tile. (If old waterline tile is being retained)
4 - Acid Wash
5-  Apply bonding material to old surface - pool surface will become a dark gray color.
6 - Apply new exposed aggregate finish.
7-  Begin re-filling pool with owner's water - water is pre-filtered through a carbon filter tank.
8 - Adjust pH of pool chemistry to proper level.  
9.- Adjust pool chemistry.
10.- Re-fire and check system

 

14-  WHAT OTHER SERVICES DOES RITEWAY POOLS OFFER?
We can install NEW TILE, COPING, DECKING, STEP TILE, and ADD A SPA, install new plumbing, equipment (PUMPS, FILTER, HEATERS, LIGHTS). We also offer ELECTRONIC LEAK DETECTION. We are a full service POOL CONSTRUCTION company, please ask questions... We will be glad to help.